Max wasn't sure what it was–them being strangers? Her phone call reminding her of people who didn't come home, just like him? Something else?–but Hailey looked a little unsettled or nervous. The werewolf gave her a more reassuring smile, spotting her effort to look more relaxed. He decided not to read too much into it, knowing that she was dealing with a new city, a new job, and apparently getting hounded to help someone out in the middle of it all.
He couldn't help the unconscious reaction to her emotions, a creature of instinct in many of his responses. Hailey's uncertainty triggered his pheromones, adding a layer of calming and reassuring chemosignals over his relaxed outward expression, subtly suggesting to those caught in them to trust him a measure more. Max didn't even realise he was doing it, new to his evolving abilities, figuring things out step by step. It was subtle enough to be unnoticeable by both the intended target and the werewolf.
“Yeah, the first pointer is to not take it personally,” he shared, cocking his head and giving her a crooked grin. He went on to elaborate, hopefully reassuring any worries she might have. “There's mutual razzing, but it's all in good fun. You'll probably have heard worse in the... army, right?” At least that was true in Max's service, a truly creative string of insults from people he'd have died for if given the chance. He thought she was probably army, based on the slang he'd heard. “But when push comes to shove there's nothing but respect between us, I wouldn't worry too much about it.”